Privacy Policy policy

Overview

ROC Web Design LLC ("we," "us," or "our") respects your privacy. This policy explains what information we collect through rocwebdesign.com, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us and information collected automatically when you visit our site:

• Contact form submissions — name, email address, and the message you send us.
• Analytics data — pages visited, referring site, device and browser type, approximate location, and time on site, collected through Google Analytics.
• Cookies — small files stored on your device to help analytics and basic site functionality.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes or services you request.
• Understand how visitors use the site so we can improve it.
• Send follow-up emails related to projects you have started with us.
• Comply with legal obligations.

Third-Party Services

We use trusted third-party tools that may process limited data on our behalf, including Google Analytics (traffic measurement), Resend (transactional email delivery for contact form submissions), and our hosting providers. Each operates under its own privacy policy.

Advertising & Marketing Pixels

If we run advertising campaigns through Google Ads or Meta (Facebook Pixel) in the future, those platforms may set cookies to measure ad performance. This policy will be updated to reflect any such tools that become active.

Email Marketing

We do not send unsolicited marketing emails. If you opt into a newsletter or project communications in the future, you may unsubscribe at any time using the link included in each email.

Cookies & Tracking Choices

You can disable cookies in your browser settings or use browser extensions to opt out of analytics tracking. Disabling cookies may affect some site functionality.

Data Retention

We retain contact form submissions for as long as needed to respond to your request and maintain records of business communications. Analytics data is retained according to Google Analytics' default retention settings.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to object to certain uses of it. To exercise any of these rights, email us through the contact page.

Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect information from anyone under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date above will reflect the most recent revision.

Contact

For any privacy-related questions, please reach out through our contact page.